Shikha Tripathi
Process Lead | Driving Operational Excellence, SLA Adherence & High-Performing Teams
- Role
- Process Specialist at Wipro
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shikha Tripathi
Process Lead with 6+ years of experience driving operational excellence, SLA adherence, and team performance in multinational environments. Skilled in process optimization, KPI management, and mentoring high-performing teams to achieve measurable results. Holds a Master’s and Bachelor’s in Commerce, leveraging strong analytical and business skills to deliver productivity, service quality, and stakeholder satisfaction. Passionate about transforming workflows and fostering team growth.
Experience
Process Specialist
Jan 2023 — Present · Gurugram, IN
Education
Siddharth University
Master's degree, Business/Commerce, General
St. Mary's Carmel School
Intermediate, Science with Computer
2015 — 2016
Siddharth University
Bachelor in Commerce, Business/Commerce, General
2016 — 2019
Holy Cross High School
High School Diploma
2013 — 2014
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