Shikha Saxena

About Shikha Saxena

Worked as Senior Technical Writer, HSBC Technology, Pune, India. Served as Consultant /Technical Writer, HSBC, Pune providing assistance to Global Architecture (GA) and Collections. Involved in writing/ editing/ publishing Technical, User and System manuals, EPM\'s, writing User Stories, Agile project and product documentation. Site Administrator in Software Domain Architecture and refurbishing Digital Content and communication with stakeholders and product owners. Involved in Content Management, Editing and Publication work related to organization\'s Intranet and SharePoint.Contributed in Credit Card and Collections (Vision Plus) projects in IT giants. Dedicated to Teaching and Research as lecturer in Department of Biotechnology, College of Engineering and Technology, Greater Noida, India. Interest in Healthcare-IT and passion for higher studies compelled me to become Certified Clinical Research Associate and Oncology Terminology Expert.Quest for knowledge and finding correlation between Biological Sciences/ Medicine/ IT resulted in learning Digital Content Management and Digital Marketing nuances for Medical/ Dental/ Law/ Financial Corporate Web Content.

Experience

1. Graphic Designer Hybrid Workflow Coordinator

   Citi

   Jun 2025 — Present · Buffalo, NY, US

   Part of Presentation Technology group of specialists, providing services to internal banking clients within the Institutional Clients Group as Banking and Corporate Markets Advisory, Treasury and Trade Solutions, Markets. Producing pitch books and custom design materials for high-profile investment banking transactions.

Education

• Banaras Hindu University

  B.Sc(Hons.), Botany, Zoology, Chemistry(Honors)

  1986 — 1989

• Banaras Hindu University

  M.Sc, Biochemistry

  1989 — 1991

• Indian Institute of Technology (Banaras Hindu University), Varanasi

  Master of Technology (M.Tech.), Biochemical Engineering

  1991 — 1993

Skills

• User Acceptance Testing
• Microsoft Office
• Software Documentation
• Sdlc
• Cics
• Adobe Robohelp 9 (Html)
• Requirements Gathering
• Business Analysis
• Snagit
• Web Content Writing
• Ecommerce Marketing and Content Writing
• Mainframe
• Big Data
• Vision Plus
• Vsam
• Mvs
• Project Management
• Content Management
• Data Analysis
• Architecture
• Cobol
• Technical Writing
• Sharepoint
• Clinical Research
• Adobe Professional
• Agile Methodologies
• Cta Documentation
• Jcl
• Management
• Analysis
• Gcms
• Team Management
• Web Analytics
• Documentation
• E-Commerce SEO
• Adobe Photoshop
• Google Cloud Platform
• Software Development Life Cycle (Sdlc)
• Research
• Biological Data Analysis