Shikhar R Chaudhary
Software Development Engineer @Chargebee
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WORK HISTORY
Software Development Engineer @Chargebee
Chennai, IN
Led backend development for enterprise-grade CRM and CPQ integrations, supporting 500+ global SaaS merchants and high-volume transactional workflows.• Built and delivered end-to-end CPQ integration for HubSpot CRM, enabling automated quote generation, deal-level synchronization, and multi-quote support across enterprise SaaS customers.• Architected a scalable HubSpot integration framework that streamlined onboarding and improved integration reliability across high-volume accounts.• Refactored Quote-to-Cash (Q2C) batch processing system to support partial success handling (207 Multi-Status), handling synchronization of 1M+ records per day across CRM systems and reducing full-batch failures by 30%.• Implemented RESTful APIs and asynchronous processing flows using event-driven architecture to ensure fault-tolerant data synchronization across distributed systems.• Spearheaded migration from legacy Catalyst services to Spring Boot microservices architecture, improving system scalability and reducing API latency by ~25%.• Designed and launched an AI-driven support automation tool that reduced manual ticket resolution effort by 40% and decreased resolution time by 30%.• Improved integration reliability to 99.9%+ success rate by optimizing retry strategies and implementing granular failure isolation.• Automated regression test suites using Selenium and JUnit, reducing QA turnaround time by ~60%.Tech Stack: Java, Spring Boot, MySQL, DynamoDB, Docker, Kubernetes, REST APIs, Datadog, Splunk
EDUCATION
Glenhill Public School
12, PCM
Bundelkhand University
Bachelor of Technology - BTech, Computer Science engineering
ABOUT SHIKHAR R CHAUDHARY
Hello, I’m Shikhar Backend Engineer with 4+ years of experience building scalable SaaS platforms using Java and Spring Boot.At Chargebee, I design and operate enterprise-grade backend systems powering 500+ global SaaS merchants. My work focuses on distributed system design, high-volume data synchronization (1M+ records/day), and building resilient integrations with 99.9%+ reliability.I’ve:• Led backend development for large-scale CRM and CPQ systems• Designed event-driven, fault-tolerant APIs for complex Quote-to-Cash workflows• Reduced large-batch failures by 30% through granular failure isolation strategies• Improved API latency by ~25% by migrating legacy services to microservices architecture• Built AI-driven automation reducing manual support effort by 40%My core strengths include:• Distributed systems & microservices architecture• High-volume data processing• Backend performance optimization• Reliability engineering & production stability• API design & scalable integrationsTech Stack: Java, Spring Boot, Microservices, REST APIs, MySQL, PostgreSQL, DynamoDB, Docker, Kubernetes, Apache Camel, CI/CDI’m currently exploring Backend / Platform / Distributed Systems roles in product-driven companies where I can build high-scale systems and solve real-world engineering challenges.Always open to meaningful conversations around SaaS engineering, backend architecture, and system design.
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