Shikhar Sharma
Consultant at Infosys | Agentic/Generative AI | Intelligent Automation | RPA | ServiceNow
- Role
- Consultant at Infosys
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Shikhar Sharma
Experienced in building tool-calling, memory-enabled LLM agents, multi-agent workflows…
Experience
Consultant
Sep 2024 — Present · Noida, IN
Utilized expertise in LLMs, Prompt Engineering, Agentic Systems, LangChain, LangGraph, CrewAI, RAG to lead and develop production solutions for Consumer Retail clients, viz.1. Multi-agent AI system for ServiceNow incident analysis for correct prioritization & routing, and analyzing Jira change requests as potential sources of incidents.2. Natural Language Chat Agent with Power BI Dashboard through RAG with underlying SQL database.3. Extraction of nodes and relationships from documents into graph database for Global/Local search using GraphRAG chat agent.4. Agentic RAG with System Appreciation Document using ElasticSearch Vector database.5. Business Rules Extraction from.NET Codebase for monolithic to microservice conversion.
Education
Netaji Subhas Institute of Technology
Bachelor of Engineering - BE
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