Shikhar Gupta
- Role
- Analytics Lead Product Manager at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Shikhar Gupta
Experienced Data Analytics Product Manager with a successful track record of providing…
Experience
Analytics Lead Product Manager
Jul 2022 — Present
Led the end-to-end development and launch of a new analytics product, empowering partners to access real-time insights into their performance resulting in notable increase in Partner Satisfaction (PSAT) scores and growth in sourced revenue. • Defined analytics product strategy and roadmap for Global Alliances & Channel Ecosystem (ACE) based on market analysis, competitive landscape, and customer requirements. • Collaborated with cross-functional teams, such as data scientists, engineers, designers, and business analysts, to drive product development and ensure timely and high-quality deliverables. • Led and facilitated enablement sessions for analytics product, equipping both internal teams and external users with necessary knowledge and skills to optimize utilization of the product\'s features and capabilities. • Developed and delivered comprehensive training materials, including presentations, user guides, and hands-on exercises. • Define and track key performance indicators (KPIs) to evaluate the success and impact of products.
Skills
- Nosql
- Data Analysis
- Agile Methodologies
- V&V
- Telerik Reports
- Visual Studio Test Manager
- Kanban
- Data Visualization
- Client Server Technologies
- Database Testing
- Sql
- Web Services
- Statistics
- Mongodb
- Requirements Analysis
- Test Management
- Quality Assurance
- R
- Testing
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