Shikha Gandhi

About Shikha Gandhi

Program management leader with expertise in building solutions to enhance operational efficiency, customer satisfaction and business growth. I listen, establish trust then use critical thinking skills to solve complex business problems, deliver value to customers and empower teams to achieve excellence. I navigate ambiguity with confidence, align high performing teams to strategic objectives, establish program management discipline to effectively deliver and exceed expected outcomes. I am adept at forming business processes and automating manual workflows by envisioning new products/ tools thus deriving efficiencies out of existing organizational fabric. I believe in increasing transparency with executive leadership and gaining their support to accomplish mission critical projects with quick turnaround time.Highlights in my career include: • Developed companywide hardware infrastructure forecast process and application at Oracle Cloud infrastructure (OCI).• Led devices support readiness for Amazon Prime Day (100K+ promotions in a one-day online shopping event) and for launch of new-to-the-world products (Amazon Echo Look, Dash Button and Dash Replenishment Services) at Amazon. • Obtained Executive approval to launch Adobe Story, a scriptwriting service for media professionals.• Led support readiness for transition of 400M Hotmail users to newer Outlook.com webmail experience at Microsoft.

Experience

1. Principal Tpm Oracle Health

   Oracle

   Mar 2024 — Present · Seattle, WA, US

   Established rhythm of business (operations and critical projects) reporting for lifecycle management of Oracle Health Millennium Platform post Cerner acquisition. •Collaborated cross functionally to develop and highlight platform engineering plans, tracked dependences and risks, negotiated delivery timelines while ensuring technical solutions met customer requirements.

Education

• Delhi Public School - R. K. Puram

  12th, Science, Economics

  1985 — 1998

• Nagpur University

  BE, Computer Technology

  1998 — 2002

• UW Foster School of Business

  MBA, Marketing and Strategy

  2007 — 2009

Skills

• Product Management
• Business Analysis
• Vendor Management
• Business Modeling
• Messaging
• Product Marketing
• Program Management
• Online Advertising
• Web Analytics
• Product Development
• Project Planning
• Saas
• Analytics
• Cross-Functional Team Leadership
• Content Management
• Business Intelligence
• Strategic Partnerships
• Competitive Analysis
• Project Management
• Marketing Strategy
• Leadership
• Marketing
• Business Process
• Business Planning
• Outsourcing
• Consulting
• Training
• Market Research
• Analysis
• Strategic Planning
• Strategy
• Business Process Improvement
• Crm
• Agile Methodologies
• Management
• Business Strategy
• Sdlc
• Customer Relationship Management (Crm)
• Software as a Service (Saas)
• Integration