Shikha Upadhyay

Team Assistant - Global Risk and Compliance @American Express

Gurugram, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Team Assistant - Global Risk and Compliance @American Express

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Gurugram, IN

AML - Cross Border Payments - Fraud risk management

EDUCATION

2014 — 2017

Patna Women's College

Bachelor of Science - BS

2018 — 2019

Manipal Academy of Higher Education

Post Graduate Diploma in Banking

ABOUT SHIKHA UPADHYAY

An experienced Operations Analyst with a demonstrated history of working in the financial services industry. Skilled in account maintenance, AML-KYC, Enhanced Due Diligence (EDD), and client maintenance for service requests. At American Express, I have successfully managed collections for Global Pay ( a pilot project ) and handled accounts for small business charge card for ACH returns. As a subject matter expert on AML-KYC, KYB and EDD, I utilize tools like MSB, OFAC screening platform, WorldCheck, Equifax, Bridger, and Lexis Nexis to ensure compliance with regulatory standards.Previously, I served as a Privilege Banker DM-I Grade at ICICI Bank, where I played a vital role in generating revenue for the branch. My responsibilities included managing CASA, asset products, liability products, and resolving customer issues.I am passionate about driving excellence and innovation in the financial sector and am always eager to contribute to dynamic and forward-thinking organizations.

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Shikha Upadhyay — Team Assistant - Global Risk and Compliance at American Express in Gurugram, IN | Unifers