Shikha Tyagi
Senior Manager @HCLTech
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WORK HISTORY
Senior Manager @HCLTech
IN
EDUCATION
Hindustan Institute of technology greater noida
Bachelor of Technology - BTech, Computer science and engg
Deep Memorial public school
12th, Science
Christ University, Bangalore
MBA, Lean Operations and Systems
SKILLS
ABOUT SHIKHA TYAGI
Senior Business Manager with 10+ years of experience across Amazon, Huawei, Brightstar, ACT Fibernet, and Gigmos Solutions. Skilled in workforce management, program leadership, and global operations.Currently leading employee lifecycle and account management for 450+ gig workers at Gigmos Solutions, ensuring compliance, accuracy, and on-time payments.Proven track record of boosting productivity, improving customer experience, and scaling operations, with achievements including 25% productivity gains, 30% faster resolution times, and 20% market share growth.Passionate about driving efficiency, building high-performing teams, and delivering measurable business impact.
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