Shikha Soneji
Data Scientist | PhD in Informatics | LLMs + Privacy AI Innovator | GPT Systems · Consent Simplification · Human-Centered AI | Built Chatbots + AI Workflows
- Role
- Data Scientist at ADP
- Location
- Wayne, NJ, US
- LinkedIn followers
- 500 followers
About Shikha Soneji
Who I Am? I am the Founder and CEO of ConsenTerra, an AI-native compliance…
Experience
Data Scientist
Aug 2022 — Present · New York, NY, US
Designed and deployed evaluation pipelines for GPT-4 systems across 25K+ transcripts,measuring faithfulness, grounding precision, hallucination rates, and real-world impact.• Engineered scalable Q&A; extraction pipelines for retrieval-augmented generation (RAG) systems,improving grounding precision by 30% and reducing hallucinations.• Built LLM-based judges to benchmark Salesforce case classifications, enabling transparentcalibration and more responsible AI outputs.• Partnered with researchers, product leads, and SMEs to translate evaluation results into actionableimprovements for safety and reliability.Developed prompt-tuning experiments and A/B tests to reduce user confusion and ensure safefallback behaviors in chatbots.• Authored structured evaluation reports (faithfulness, retrieval relevance, grounding metrics),enabling stakeholders to understand AI system behavior and limitations.• Automated agent case classification using ML, creating structured datasets for error analysis andsystem audits.
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