Shikha Sharma

About Shikha Sharma

With an ITIL v3 certification and expertise in organizational leadership, my tenure at Shell as a Senior Practitioner Lead centers around steering a team of skilled project and program managers. We collaborate to address complex business needs, ensuring the delivery of substantial value through meticulous planning and execution.At the Capability Center for ENDUR & Pega, our focus was on trading and supply operations, where I led the team to manage the IT landscape with a strategic approach. Our efforts were grounded in thought leadership and people development, fostering an environment where innovation thrives and processes are continually enhanced.

Experience

1. Sr Functional Manager Cross Commodity

   Shell

   Mar 2025 — Present · Bengaluru, IN

   Leading business analyst who drive business outcomes for cross commodity, Trading and Supply business of Shell

Education

• Kendriya Vidyalaya

  12th Standard, Science

  1999 — 1999

• Bharathiar University

  BE, ECE

  1999 — 2003

Skills

• Incident Management
• IT Strategy
• Storage Area Networks
• Transition Management
• Project Management
• Service Delivery
• People Management
• Technical Support
• Global Delivery
• Oracle
• Pmp
• Requirements Analysis
• Solaris
• Disaster Recovery
• Vendor Management
• Pl/Sql
• Software Project Management
• Itil
• Pre-Sales
• Team Management
• Infrastructure
• Sdlc
• Data Center
• Solution Architecture
• Integration
• Unix
• Management
• IT Service Management
• Change Management