Shikha Lal
Sales Team Leader @The Drop Organization
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WORK HISTORY
Sales Team Leader @The Drop Organization
Durgapur, IN
As a Team Leader in Sales, I lead a high-performing team to drive revenue growth and customer satisfaction. I\'ve developed and implemented sales strategies, conducted coaching sessions, and collaborated with cross-functional teams to achieve business goals. With experience in customer care, subject matter expertise, and team management, I\'m passionate about driving business success.
EDUCATION
West Bengal Board of Secondary Education (WBBSE)
12th Standard
Jharkhand Academic Council (JAC)
Secondary education
ABOUT SHIKHA LAL
Results-Driven Team Leader | Sales Expert & Recruitment Specialist in BPO Summary: Transformational Team Leader with 6+ years of experience driving business growth and excellence in the BPO industry. Proven expertise in leading high-performing sales teams, developing talent, and delivering exceptional customer experiences. Passionate about leveraging my skills in team management, recruitment, and training to drive revenue growth and customer satisfaction. Key Strengths- Strategic Team Leadership & Management- Sales Strategy & Performance Optimization- 🤝 Talent Acquisition & Development- Customer-Centric Relationship ManagementExperience- Team Leader - Sales (Current Role)- Subject Matter Expert- Customer Care ExecutiveLet\'s Connect! 🤝If you\'re looking for a seasoned professional with a proven track record in sales leadership, team management, and recruitment, let\'s connect! I\'m excited to explore new opportunities and collaborate with like-minded professionals to drive business success.
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