Shikha Kalyan

Customer Relationship Manager @Bhutani Group

Noida, IN

Responsible for managing customer relationships and ensuring high client satisfaction throughout the sales and post-sales process. Acts as a bridge between clients and the organization by handling inquiries, resolving issues, coordinating with sales and service teams, and maintaining accurate data in CRM systems. Focuses on customer retention, feedback analysis, and building long-term relationships to enhance brand loyalty and business growth.