Shikha Bagaria
Associate Product Manager @Sprinklr
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WORK HISTORY
Associate Product Manager @Sprinklr
Gurugram, IN
Co-led product development for Sprinklr\'s Advocacy tool by delivering customized solutions and managing technical implementations; led sprint planning and daily scrums as Scrum Leader to ensure cross-functional alignment and on-time delivery.Launched a self-serve Admin Console, enabling 12% faster client go-live by reducing backend dependency and simplifying advocacy site setup.Boosted platform engagement by 18% by designing and implementing a gamification engine that converted user actions into rewards.Developed an AI-powered chatbot to automate FAQs using Sprinklr\'s knowledge base, enhancing user support efficiency at scale.Prevented over $3M in potential client churn by serving as the primary product PoC during high-impact client escalations.
EDUCATION
Tender Heart School Ranchi
10th Boards, CBSE
Indian Institute of Technology, Kharagpur
B-tech , Chemical Engineering
Delhi Public School, Ranchi
12th grade, Science
ABOUT SHIKHA BAGARIA
I\'m a Product Management professional passionate about building user-centric, scalable…
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