Shiju Mon
Aftermarket Service Manager | Service Lead | CX Service Strategy| Global Brand |Service Strategy| Process Digitization
- Role
- Global Customer Experience at Royal Enfield
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Shiju Mon
Specialization in Automobile Aftersales with an overall experience of 15+ years in…
Experience
Global Customer Experience
Sep 2022 — Present · IN
Education
Air Force School, Jalahalli
Diploma in Automobile Engg
2001 — 2004
Skills
- Warranty Handling
- Repair and Service Quality Auditing
- Automobile Service Management
- Customer Complaints Handling
- Dealership Management
- Process Efficiency
- Administrative & Managerial Skill
- Team Management
- Service Marketing
- Coaching and Training
- Automotive Aftermarket
- Automobile Reatil Performance Enhancement
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