Shivani Duggal

AVP @ HDFC Bank Ltd || Test Lead @ HCL Technologies || Automation Tester || Selenium || API Testing ||QA Manager || Python || Java

Role: Assistant Vice President at HDFC Bank
Location: Ghaziabad, UP, IN
LinkedIn followers: 500 followers

Finance & AccountingView LinkedIn profile

About Shivani Duggal

Product Owner with more than 11 years of experience in software delivery, quality…

Experience

Assistant Vice President
HDFC Bank
Dec 2023 — Present
Programmed and integrated software solutions by translating user needs into functional and maintainable code using appropriate programming languages and frameworks.Developed and executed comprehensive test plans, test cases, and test scripts to validate software performance, functionality, and adherence to specifications.Analyzing test results on database impacts, errors, or bugs, and usability.Prepared reports on all aspects of the software testing carried out and reported them to the design team.Interacting with clients to understand product requirements.Participating in design reviews and providing input on requirements, product design, and potential problems.Identified, logged, and tracked software defects using bug tracking tools, collaborating with development teams to ensure timely resolution.Implemented automated testing solutions and regression testing processes to enhance software delivery efficiency and accuracy.Oversaw TI service operations by managing Incident Management, Problem Management, Change Management, and Availability Management processes following ITIL best practices.Monitored Key Performance Indicators (KPIs) and Critical Success Factors (CSFs) for service delivery, ensuring continuous service improvement and risk mitigation.Provided team leadership and enforced high standards of accountability, project discipline, and cross-functional coordination.

Education

Sunderdeep Engineering College, Ghaziabad, Gautam Budh Technical University
B.Tech; C.S.E
2008 — 2012
Sunderdeep Engineering College
Bachelor of Technology (BTech)
2008 — 2012

Skills

Microsoft Sql Server
Css
Microsoft Word
Mysql
Php
C
Sql
Microsoft Excel
Html
Core Java
Android Development
Language C
Xml
Java
Javascript

Contact information

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Work email
•••••@hdfc.bank.in
Personal email
•••••@•••••.com
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Current company

HDFC Bank

Banking · 216K employees · Mumbai, Maharashtra, India

HDFC Bank is India's largest private sector bank, offering a comprehensive range of financial products and services to our customer base of over 92 million. Our extensive distribution network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, reaches every corner of the country, making us accessible to millions. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank". With a single-minded focus on product leadership, customer focus and operational excellence, we have emerged as a leading player in all our business segments. We cater to individuals and businesses, offering a full range of innovative banking solutions including loans, payments, and wealth management. Our business solutions empower companies of all sizes, from MSMEs to large corporations, helping them grow with tailored banking services and financial tools. In 2023, the Bank merged with HDFC Ltd, combining our robust banking services with HDFC Ltd's legacy of leadership in housing finance. This merger enhances our ability to offer home loans and other financial services, ensuring seamless access for customers across urban and rural areas. As a socially responsible corporate citizen, we believe in banking with a purpose. Through our CSR initiative, Parivartan, we actively work to drive positive change across education, healthcare, skills training, and sustainable livelihoods impacting over 10 crore lives across the country. Our commitment to community impact is as strong as our dedication to delivering value to our stakeholders. As we expand, we continue to stay at the forefront of innovation, offering seamless digital banking experiences to enhance the lives of our customers. HDFC Bank prioritises the security of its systems and remains committed to maintaining the confidentiality of its customers' data. As a precaution

hdfc.bank.in

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About Shivani Duggal

Experience

Assistant Vice President

Education

Sunderdeep Engineering College, Ghaziabad, Gautam Budh Technical University

Sunderdeep Engineering College

Skills

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