Shiivam Rahhar
Client Relationship & Operations Manager | EVV & EDI Specialist
- Role
- Client Relationship & Operations Manager Evv & Edi Specialist at Caresmartz360
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
About Shiivam Rahhar
Leader with a software development background and proven experience in operations, enterprise client management, and technical solution delivery across global and healthcare environments. EVV & EDI specialist with deep expertise in compliance-driven systems. Strongly client-facing with a focus on relationship ownership, retention, and long-term value creation. Skilled in managing high-touch enterprise clients, aligning business objectives with technology, and driving execution through strong team leadership and accountability.
Experience
Client Relationship & Operations Manager Evv & Edi Specialist
Feb 2025 — Present · Pittsford, NY, US
Client-facing operations, managing end-to-end client handling for US-Canada healthcare agencies using CareSmartz360, with a focus on EVV, EDI claim workflows, and payer integrations.My role involves owning client relationships, ensuring smooth onboarding, system readiness, operational stability, and coordinating technical teams to execute configurations, resolve issues, and deliver timely outcomes across EVV vendors, clearinghouses, and internal stakeholders.I regularly engage with clients to analyze issues, align expectations, drive resolution, and maintain long-term client retention, while ensuring full compliance with EVV and payer requirements.I specialize in client management, healthcare operations, EVV compliance, EDI transactions (837, 835,etc), technical team coordination, and cross-functional execution.
Education
CGC College of Engineering, Landran
Bachelor of Technology, Information Technology
2015 — 2019
Shishu Niketan Public School
12th , Non-medical
Chandigarh Group of Colleges, Landran, Punjab
Bachelor of Technology - BTech, Information Technology
Shishu Niketan Public School
10th
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