Shiffali Singh

Associate Director || Growth & Strategy || Livspace || HBS || NIT Raipur

Role
Regional Business Head at Livspace
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Shiffali Singh

Dynamic and results‑driven Business Leader with over 12 years of experience in driving strategicinitiatives, leading cross‑functional teams, and delivering exceptional business results. Proventrack record of identifying market opportunities, developing innovative business models, andimplementing growth strategies that have consistently met targets. Adept at fostering acollaborative and high‑performance culture, while maintaining a strong focus on operationalexcellence and customer satisfaction.

Experience

  1. Regional Business Head

    Livspace

    Feb 2023 — Present · Gurugram, IN

    Heading sales - North+East+Hyderabad • Achieved strong YoY growth by taking full ownership of regional P&L and EBITDA, delivering substantial annual revenues through disciplined AOP execution and strategic oversight.• Design and execute tailored city-level growth strategies, enhancing funnel hygiene, pricing, discount optimization, and average order value via improved displays, hands-on training, and customized client pitches.• Build and lead a high-performing team of 12–15 Business and General Managers, cultivating a culture of accountability, ownership, and results-oriented execution.• Implement structured performance reviews, daily hurdles and incentive systems, along with ongoing coaching, to elevate team effectiveness and drive sustained productivity gains.• Focus cross-functional alignment across 80+ personnel spanning Sales, Design, and Execution, collaborating closely with HR, Finance, Marketing, Operations, and Category teams for seamless city operations.• Foster a high-performance environment by planning resource deployment, launching promotional campaigns, and scaling teams in alignment with city-level AOP.• Establish competitive insights mechanisms, hosting monthly feedback sessions, and disseminating product intelligence to sharpen category strategy and market differentiation.• Delegate strategically to leverage individual strengths, resulting in a 10–12% increase in execution efficiency and deeper team ownership.• Introduce capability-building initiatives, including mentoring programs, knowledge-sharing forums, and performance frameworks—reducing TAT and boosting goal attainment

Education

  • National Institute of Technology Raipur

    Bachelor of Architecture (BArch), Architecture

    2008 — 2013

  • Harvard Business School Online

    Diploma, Specialization in Strategy

  • New Green Fields

    Science, Mathematics and Computer Science

    2000 — 2008

Skills

  • Residential Design
  • Rhino 3d
  • Autocad
  • Photoshop
  • Sketchup
  • Lumion
  • Revit
  • Interior Design
  • Adobe Photoshop
  • Lumion
  • Architecture
  • Indesign
  • Autocad Architecture
  • Strategic Communications
  • Architectural Design
  • In-House Design

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Shiffali Singh — Regional Business Head at Livspace in Gurugram, HR, IN | Unifers