Shifa
Freight Forwarder | Sea, Air & Land | specialized in customer relation |Customs Clearance Pricing and Documentation | Global operations
- Role
- Pricing Specialist at Direct Freight Service
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Shifa
I am currently trainee as a Customer Service Representative with hands-on experience in client relations, shipment coordination, and pricing. My role has given me the opportunity to build strong communication skills, solve customer challenges, and ensure smooth operations across different modes of transport.With a growing passion for the logistics and supply chain industry, I am now looking to expand my career into Logistics, Freight Forwarding, and Pricing Strategy, where I can apply my skills in customer handling, negotiation, and problem-solving to contribute to business growth and client satisfaction.Key strengths:Customer support & relationship managementPricing & quotation preparationShipment tracking & coordinationProblem-solving & process improvementI am eager to connect with industry professionals, explore opportunities, and contribute to the dynamic logistics sector with dedication and value-driven service.Let\'s connect!
Experience
Pricing Specialist
Nov 2025 — Present · Dubai, AE
Manages customer inquiries, coordinatesshipments, updates clients on status, and handles documentation.•Coordinates international shipments end-to-end, with emphasis on last-mile delivery.•Track Air & Sea shipments and proactively handle delays or discrepancies.•Manage relationships and bookings with shipping lines, airlines, NVOCCs, inland transporters, and overseas agents.•Maintain accurate records of shipment details, client transactions, and documents.•Prepare and submit all required documentation to customs brokers for the BOE preparation.
Education
MES Asmabi College, Kodungallur
B.Voc logistics Management , Logistics, Materials, and Supply Chain Management
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