Peter Cheng Shi
Transformation, Business Operation, PMO Head, Quality Head
- Role
- Transformation Manager, Lead Business Program Manager at Nokia
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Peter Cheng Shi
Globally awarded business transformation leader across US, German, Singapore and China on Strategy,Sales Operations, Service Operations, Integration of mergers and acquisitions in global enterprise technology companies. Rich experience on after-merger go to market business plan sales force and product portfolios synergy. Full of curiosity and motived by continuous learning. Hold 3 master’s degrees on Cloud Computing, Electronic Engineering and MBA separately. Quality expert, excellent on presentation, and convincing others. 10+ years record of leading, motivating global cross-functional teams. A trusted business operation director appreciated by CEOs. Reference can be obtained from global VP of the most recent employer. Key Strengths: • Business Operations, Transformation Programs and Sales/Delivery Processes • Transformation Project on Sales, Services, incl Telecom, SaaS, Cloud, both B2B and B2C • Manage partners and consultants for successful implementation of projects. • M&A Integration, especially after merger go to market strategy implementation. Experience: • M&A Integrator: 2 times M&A global experiences with 22 billion eur and Sales Headcounts 7 business groups consolidation globally. Turning strategic rationale into executable plans and implementing go-to-market strategies. Integrated 2 organizations in 1 year. Led 9 months project to start the new Sales and Operational Process across Sales, Products, Legal & Compliance, IT and Tools. • Program Builder and Implementer: Always trusted by executives for building customer success program, turnaround project, process transformation that address critical business challenges cross sales, service, finance and products. Designed and led numerous operational changes, including streamlining sales planning structures. 5 years Vice President in Nokia Asia Pacific Market as Quality Head reported to CEO of Market Head. • Telecom and SW products solution expert: Deep understanding of the entire customer network and customer business lifecycle. Hands on experience on customer experience, customer perceived value, customer’s business challenge, network implementation, cash collection process, product roadmap etc … • Efficiency and Quality Improvement Driver: Lean Six Sigma Master Black Belt by Nokia (22 out of employees globally ). Had led dozens of improvement project/programs been awarded 4 times champion in Nokia Global Quality Award on Customer Satisfaction, Process Efficiency, Innovation, Execution areas. Email: s••••••••@gmail.com Cell phone:+19•••••••18
Experience
Transformation Manager, Lead Business Program Manager
Apr 2017 — Present · Dallas, TX, US
Lead Business Program Manager for Quality, Cost and Efficiency improvement Transformation Manager in Business Operation. Transformation Lead for Digital Delivery. Owner of Automation Tools. Drive business case from Proof of Concept to pilot to massive rollout in all North America Telecom Implementation Projects. Saved 16.7 M EUR in 2019 from Process Automation
Education
National University of Defense Technology
Bachelor's degree, E.E. Microwave Engineering
Cheung Kong Graduate School of Business
EMBA, Strategy Development and Effective Execution
National University of Defense Technology
Master's degree, E.E. Communication & Information System
Naveen Jindal School of Management, UT Dallas
Master's degree, Information Technology and Management
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