Shibu Abraham
Director | Product Management | Data-driven decision-making | Building Top-Performing Teams | Leading digital transformation to drive growth
- Role
- Director at Capgemini
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Shibu Abraham
I\'m a passionate and results-driven Certified SAFe® 6 Product Owner/Product Manager with…
Experience
Director
Feb 2019 — Present
As the Managing Applications Consultant/ Product Manager at Capgemini, I was responsible for driving the end-to-end execution of the product roadmap. Overseeing digital roadmap execution and crafting a strategic multi-year roadmap for our Products. I also led teams to optimize the guest experience and implemented quantitative and qualitative tools to track and improve product performance.• Product Strategy and Execution: Guided the product strategy and led the digital roadmap execution, resulting in a 150% increase in product adoption and sales growth from $750 million to over $1 billion.• Multi-Year Roadmap: Developed a strategic roadmap that outlined key functional and technology capabilities, improving the customer experience, lifetime value, and retention rate.• Team Leadership: Led teams to optimize the guest experience, collaborate with stakeholders, and drive user satisfaction and conversion rates. Enhanced user satisfaction by 20% and conversion rates by 20%.• Implementation of Tools: Successfully implemented quantitative and qualitative tools, evaluated vendors, and negotiated contracts. Managed the development team to roll out these tools effectively.• Product Management KPIs: Established product management KPIs and dashboards, contributing to data-driven decision-making and improving overall product performance.
Education
University of Illinois Chicago
Bachelor of Science in Marketing, Marketing
1993 — 1997
DePaul University
Master of Science in eCommerce, eCommerce
2001 — 2003
University of Illinois Chicago
Bachelor of Science, Information Decision Science
1993 — 1997
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