Shibly Khan
Business Analyst @Tata Consultancy Services
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WORK HISTORY
Business Analyst @Tata Consultancy Services
GB
Steel Industry
EDUCATION
University of Calcutta
Bachelor's Degree
ABOUT SHIBLY KHAN
Owns delivery of the Team by optimal utilization of resources in the team. To monitor productivity, SLA\'s and delivery of services by team members and mentor them with the objective of delivery services to the client within the limits of the agreed SOW\'s/SLA\'s, corporate and client guidelines. To Identify and Implement Process Improvement with effect to annual dollar saving with client agreement. Currently working as a Manager in O2C process responsible for the handling of 20 FTE processes. My work not only involves supporting the company stakeholders but also ensuring that we are in line with compliant regulations across the business. Now looking for a challenging position to further develop my professional expertise and to boost my career while contributing to company business strategies Owns delivery of the Team by optimal utilization of resources in the team. To monitor productivity, SLA\'s and delivery of services by team members and mentor them with the objective of delivery services to the client within the limits of the agreed SOW\'s/SLA\'s, corporate and client guidelines.
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