Shiben Chourey

About Shiben Chourey

I’m a certified SAFe POPM with over 7 years of B2B/C SaaS Product Management experience across Healthcare IT, Finance, and Ed-Tech, leading cross-functional teams to solve complex business challenges. I specialize in delivering scalable, customer-facing digital products that drive outsized business impact, aligning product vision with strategic goals to deliver measurable outcomes.I specialize in data, platform and integrations product management. I use my product instincts, data and whole lot of user empathy to drive digital transformation. I\'ve led translation of intricate requirements into impactful user journeys while managing end-to-end user experience and product lifecycles. I\'ve delivered impactful customer-centric digital solutions through optimizing real-time data platforms and strategic problem-solving. I\'m adaptable and quick to ramp up on new domains and technical ecosystems. I also excel at bringing clarity and simplicity to truly understanding complex problems, prioritizing and staying focused on building products that enhance customer satisfaction, solve their pain points, while driving business value.Skills gained for Product Success• Product Lifecycle Management• MVP Mindset• Prototyping & A/B Testing• User Persona and Journey Maps• SAFe Agile Project Management, Release Planning & Collaboration• Backlog Management & Prioritization• Analytics and Strategic Problem-Solving• Measuring Outcomes and Uncovering Value-Drivers• Prioritization• Product Requirement Document• Stakeholders Alignment & Stakeholder Management• Inspiring and Empowering Product Teams• Improving User experience (UX/UI)• Continuous Improvement• Representing the “Voice of Internal/External Customers”• Product Discovery & Business GrowthKey Skills• Technologies: MySQL, SQL Server, XML, JSON, REST API, Java, Linux, Python, DW (Netezza) • Tools: Kibana, Tableau, Grafana, Amplitude Analytics, Elasticsearch, JIRA, Rally, Miro, Balsamiq, Lucid Chart, MS Project, SharePoint, SOAP UI, Postman, Confluence, Git, Sumologic, Datadog, SonarQube, AWS tools & services, Figma

Experience

1. Product Manager

   LTIMindtree

   Sep 2023 — Present · Boston, MA, US

   Deloitte - ContractManaging strategic projects and product development as part of Deloitte’s Technology Center’s digital transformation platform roadmap, building next-generation features and product enhancements for seamless global data management & client experiences across Deloitte\'s Global Applications (GA). This platform enables better service delivery, improves user experiences, integrates data sharing, activates new services, and delivers analytics insights. I partner with Technical Leadership, cross-functional Agile Development, UX, Security, Data Governance, and Business product teams to establish personas and journey maps, convert business problems into functional requirements, build a product roadmap and release plans. I prioritize the backlog to align efforts across UX, Security, and Data, work with cross-functional agile teams to implement solutions, measure KPI metrics, and continuously develop strategies to enhance customer experience by transforming feedback and data into valuable product enhancements.

Education

• Northeastern University

  MS, Information System & Engineering Management

  2010 — 2012

• Symbiosis Institute of Management Studies

  MBA, International Business & Marketing

• Maharshi Dayanand Sarswati University

  BE, Instrumentation & Controls Engineering