Shezil Zakaria
Guest Services Associate @Accor
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WORK HISTORY
Guest Services Associate @Accor
Auckland, NZ
EDUCATION
Symbiosis Institute of Management Studies
PGDBA, HR
Otago Polytechnic Auckland International Campus
Master's in applied business management, Business Administration and Management, General
ABOUT SHEZIL ZAKARIA
What helps people grow and succeed at work? I believe it starts with meaningful learning experiences, strong support systems, and a workplace culture where people feel valued and empowered. My experience sits at the intersection of Learning & Development, coordination, and HR administration. I enjoy bringing structure to ideas, from supporting learning initiatives and coordinating training activities to designing engaging learning content and improving employee experiences.My experience and skills include: • Learning & Development coordination • Learning needs analysis and training delivery • E-learning design and development • Instructional design using the ADDIE framework • Capability framework development • Employee onboarding and experience • Recruitment coordination and interview facilitation • HR administration and documentation • HRIS management and people data management • Stakeholder communication and relationship managementI’m naturally curious, organised, and driven by finding better ways to support people and improve learning experiences. I enjoy collaborating with others, solving problems, and creating positive outcomes.Outside of work, I enjoy exploring new places, trekking, and spending time with my family.
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