Shezad Virji

Front Office Manager @Residence Inn Calgary Downtown Beltline District

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Front Office Manager @Residence Inn Calgary Downtown Beltline District

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EDUCATION

2005 — 2011

Aga Khan Academy, Nairobi

IGCSE Certificate

2012 — 2013

NAIT (Northern Alberta Institute of Technology)

Diploma in Hospitality Management, Hospitality Administration/Management

SKILLS

Hospitality IndustryAdaptabilityMicrosoft ExcelPowerpointLeadershipOrganization SkillsLeadership ManagementMarketing StrategyCommitted to ProfessionalismCustomer ServiceCustomer SatisfactionTrainingEvent ManagementMicrosProblem SolvingOperations ManagementMicrosoft OfficeOpera Reservation SystemCommunicationFront OfficeManagementInterpersonal Communication AbilitiesHospitalityPositive EnergyMicrosoft WordTime ManagementHospitality ManagementTeam LeadershipCultural DiversityHotelsStaff DevelopmentRestaurant ManagementHotel ManagementTeamworkTeam Management

ABOUT SHEZAD VIRJI

Core Expertise: Luxury Hospitality Operations — Driving service excellence, personalized guest experiences, and brand standards across premium hotel environments to exceed expectations and foster guest loyalty. Champion of service excellence in luxury hospitality - Consistently setting and maintaining the highest standards of guest satisfaction through personalized experiences, attention to detail, and a commitment to exceeding expectations. Optimizing Financial Performance - Proven track record on cost management, revenue enhancement strategies, identifying opportunities on increasing GOP, and budget forecasting.

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Shezad Virji — Front Office Manager at Residence Inn Calgary Downtown Beltline District in Calgary, AB, CA | Unifers