Shewatha Prabhakar

Assistant General Manager @Shriram Finance Limited

IN

Assistant General Manager – Product & Program Management Novac Technology Solutions / Shriram Finance Ltd | March 2022 – PresentKey Responsibilities & Achievements:Led the development of the SuperApp – ShriramOne, spearheading My Accounts, Branch Locator, Service Modules, Click-to-Call, FAQs, and App Store reviews to enhance customer engagement.Benchmarked top SuperApps to craft seamless user experiences tailored for Shriram Finance’s customer base.Owned Two-Wheeler Lending Product (B2B), driving complete digitalization of the financing journey, integrating e-KYC, Account Aggregator, CIBIL Fetch, BRE, E-Mandate, E-Signature, and streamlined dealer onboarding.Transformed the dealer portal by digitizing Trade Advance replenishment, incentive payouts, real-time updates, and automated loan processing to improve efficiency.Integrated AI-driven analytics into lending products, optimizing risk assessment and loan approval processes.Redefined stakeholder collaboration by managing end-to-end wireframe creation, BRD documentation, project roadmaps, and Agile execution to accelerate time-to-market.Impact Highlights: Achieved seamless digital onboarding for two-wheeler dealers, reducing loan processing time significantly. Spearheaded automation in trade advances, dealer incentives, and predictive dialling, enhancing operational efficiency. Designed and implemented horizontal fintech solutions across lending verticals, driving scalability.

University of Madras

Master of Business Administration - MBA, Banking and Financial Support Services

Women's Christian College

Bachelor of Commerce - BCom, Mathematics and Statistics