Sheryl G.

Role
Manager of Client Services at Doxim
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sheryl G.

PERFORMANCE PROFILE Accomplished customer advocate and human resources professional…

Experience

  1. Manager of Client Services

    Doxim

    Feb 2023 — Present · Suwanee, GA, US

    Reporting to the Head of Customer Experience, responsible for managing the daily operations of a team of Account Managers that handles customer service inquiries and challenges via incoming calls and/or e- mail supporting data and printing services using Salesforce for submitting client responses. In addition, ensure each Account Manager provides outstanding customer service with the objective of extending business relationships. Responsible for handling escalated client relationships as well as providing team members with the appropriate training, tools, direction, project management and motivation necessary to enable their success.

Education

  • Ashworth College

    Graduate Certificate, Human Resources Management/Personnel Administration, General

    2019 — 2020

  • Virginia State University

    Bachelor of Science Degree, Public Administration

    1987 — 1991

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Sheryl G. — Manager of Client Services at Doxim in Atlanta, GA, US | Unifers