Sheryl G.
- Role
- Manager of Client Services at Doxim
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Sheryl G.
PERFORMANCE PROFILE Accomplished customer advocate and human resources professional…
Experience
Manager of Client Services
Feb 2023 — Present · Suwanee, GA, US
Reporting to the Head of Customer Experience, responsible for managing the daily operations of a team of Account Managers that handles customer service inquiries and challenges via incoming calls and/or e- mail supporting data and printing services using Salesforce for submitting client responses. In addition, ensure each Account Manager provides outstanding customer service with the objective of extending business relationships. Responsible for handling escalated client relationships as well as providing team members with the appropriate training, tools, direction, project management and motivation necessary to enable their success.
Education
Ashworth College
Graduate Certificate, Human Resources Management/Personnel Administration, General
2019 — 2020
Virginia State University
Bachelor of Science Degree, Public Administration
1987 — 1991
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