Sherwyn Welshman

About Sherwyn Welshman

I am a goal-oriented executive leader with a growth mindset and an empathetic management style. I excel in fostering collaborative and innovative environments where purpose, teamwork, and getting the job done are paramount.With deep experience in product development, quality systems, team building, operations, manufacturing, client management, purchasing, continuous improvement, and vendor management, I have consistently achieved exceptional results. My strategic and critical thinking, combined with system-level thinking, allows me to effectively take ideas from conception to execution. I am adept at planning, risk management, and both project and program management.Achievements: • Product Portfolio: Successfully launched over 25 wireless consumer product SKUs, leveraging DSS, OFDM, and UHF technologies in various leading functional roles. • Engineering Collaboration: Worked with engineering teams to reduce development cycle by one-third of the original time, significantly improving speed to market. • Improved Customer Scorecard: Elevated the company\'s services from a failing grade to an A within one year. • Productivity Enhancement: Drove productivity improvement by 40%. • Return Rate Reduction: Reduced and sustained return rates to be 100% less than original company targets. • Vendor Collaboration: Collaborated with vendors to reduce bone piles by 75%, contributing to a 20% reduction in cosmetic fail scrapping and reduced obsolescence scrappage. • Financial Impact: Various successes yielded millions of dollars in savings over the years. Actively contributed to significant revenue generation and growth, cumulatively exceeding $1 Billion. My core values are putting people first, humility and believing that people inherently want to do the right thing. I live by the principle of treating others as I would like to be treated, with respect.I have a keen interest in optimizing team engagement, TRIZ (Theory of Inventive Problem Solving), high performance, and process optimization. As a problem solver and strategic thinker, I am committed to continuous improvement and achieving high performance in all areas.

Experience

1. Director of Operations

   Fiserv

   May 2021 — Present · Roseville, CA, US

   Accountable for Fiserv\'s POS equipment DC operations for all of West United States. Responsibilities include strategic planning and execution, operational excellence, OSHA compliance, staffing, deployment operations management, inventory management, fiscal prudence, team development, and quality. As site leader, also have the responsibilities for all matters related to the infrastructure of the plant, Business Continuity Planning and accommodating all teams that work out of the location.

Education

• Northeast Consortium for Engineering Education

  Antennas - Principles, Design and Measurement

  1997 — 1997

• BCR

  FMEA

  2008 — 2008

• Victoria International College of Business and Technology

  Program Management Professional

  2010 — 2010

• University of Guyana

  B,Eng (Electrical Engineering), Electronics and Telecommunications.

  1980 — 1985

Skills

• Wireless Networking
• Wifi
• Gsm
• Product Management
• Lte
• Cross-Functional Team Leadership
• Engineering
• Networking
• Integration
• Rf
• Project Planning
• Quality Assurance
• Cdma
• Cellular Communications
• Management
• Program Management
• Manufacturing
• Mobile Communications
• Continuous Improvement
• Pcb Design
• Project Management
• Voip
• Ip
• Umts
• Operational Excellence
• Six Sigma
• Pmp
• Leadership
• Training
• Testing
• Process Improvement
• Telecommunications
• Product Development
• Embedded Systems
• Wimax
• Mobile Devices
• Engineering Management
• 3g
• Wireless
• Team Leadership