Sherwin Lavarias
Technical Field Specialist @ Google
- Role
- Technical Field Specialist Google - Wearables at Cognizant
- Location
- Sunnyvale, CA, US
- LinkedIn followers
- 500 followers
About Sherwin Lavarias
Experienced Logistics Specialist with a demonstrated history of working in Reverse…
Experience
Technical Field Specialist Google - Wearables
Nov 2022 — Present · Mountain View, CA, US
Motion Ops Team- Provide direct technical support in the development, preparation, operation, and post-processing of in-field location data collection experiments and pilots on unreleased devices- Review device configuration requirements (e.g, OS versions, user accounts, settings, installed apps, connectivity, etc.), engaging with and asking clarifying questions of staff and Program Managers and Engineers- Collaborate with the staff and Engineers to test, troubleshoot, and resolve device and backend data/technical set up issues before pilots begin- Conduct and create work flows/trial runs to assure that devices and connections to backend systems are working properly, partnering with staff to debug and resolve any issues encountered, as well as engaging Program Managers and Engineers when necessary- Address any technical issues that occur in the field, including extracting device diagnostic logs, opening bugs, and escalating to other staff as required- Document and reporting on: Pilot results; Downtimes for different apps, tools issues, and bugs that impact pilot operations
Education
De Anza College
Associate of Arts (AA) in the process of completing, Marketing/Marketing Management, General
2012 — 2013
Skills
- Retail
- Customer Service
- Marketing Strategy
- Advertising
- Teamwork
- Social Networking
- Powerpoint
- Microsoft Excel
- Retail Marketing
- Forecasting
- Customer Experience
- Android
- Ios
- Logistics Management
- Online Retail
- Sales
- Microsoft Office
- Account Management
- Leadership
- Microsoft Word
- Social Media
- Marketing
- Time Management
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