Sherry Hildebrand
Global Customer Experience, Operations & Relationship Management Leader | Domain Industry Expertise | Corporate & Nonprofit Impact | Strategic Communicator
- Role
- Director, Customer Experience and Operations at Public Interest Registry
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Sherry Hildebrand
I’m a globally experienced Customer Experience and Relationship Management professional, passionate about creating meaningful, lasting connections, whether with customers, partners, or internal teams. I have a proven track record in both corporate and nonprofit sectors and bring a unique blend of business acumen, empathy, and adaptability to every role I take on.My background includes extensive experience in the domain name industry, covering both registry and registrar operations, along with a strong foundation in corporate communications. I take pride in building strategic, mutually beneficial relationships that drive long-term growth and align with mission-driven objectives.Throughout my career, I’ve led customer success initiatives across international markets, helping organizations enhance the customer journey. I thrive in cross-functional, multicultural environments and excel at bridging teams to create cohesive, customer-centric experiences.Beyond the professional sphere, I’m motivated by curiosity, connection, and a genuine desire to make a positive impact.
Experience
Director, Customer Experience and Operations
Feb 2026 — Present
Education
University of Idaho
Bachelor of Science
University of Texas, Continuing Education
Certificate of Management in Nonprofits Organizations
Skills
- Press Releases
- Web Content
- Strategic Communications
- Team Building
- Management
- Community Outreach
- Strategic Planning
- Customer Service
- Blogging
- Research
- Copy Editing
- Marketing
- Newsletters
- Special Events
- Speech Writing
- Program Management
- Business Development
- Event Management
- Crisis Communications
- Social Networking
- Social Media Marketing
- Marketing Communications
- Communication
- Corporate Communications
- Public Speaking
- Community Relations
- Editing
- Public Relations
- Media Relations
- Time Management
- Social Media
- Fundraising
- Event Planning
- Marketing Strategy
- Writing
- Leadership
- Grant Writing
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