Sherry Smith
Transforming healthcare with AI and human-centered digital innovation.
- Role
- Vice President, Digital Health and Transformation, Strategic Advisory Services, Automation Lead at AVIA
- Location
- Union, ME, US
- LinkedIn followers
- 500 followers
About Sherry Smith
I\'m a passionate Innovation and Experience Design Leader with over 20 years of experience in healthcare, including 16 years in Oncology at the renowned Moffitt Cancer Center, building the future of healthcare through digital transformation. My passion is placing the human experience at the center of innovation to create better outcomes for patients and empower clinicians. I specialize in leveraging automation, innovative design, and strategic advisory to simplify complex processes and drive significant, measurable change. At AVIA Health Innovation, I\'ve led the firm\'s digital transformation advisory practice in operational transformation, guiding hospital systems to scale automation, resulting in significant impact with efficiency, patient outcomes, and patient and staff experience.I thrive collaborating with and facilitating highly inspired teams to proactively problem-solve, innovate, and make a difference in complex and uncertain environments. I solve problems by deeply understanding experiences from different perspectives to find solutions that benefit all. I love coaching teams and individuals to be the best that they can be - to be inspired and an inspiration to those around them.I am an Advanced IDEO Experience Designer, Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), and have a strong background in Lean Six Sigma and Agile methodologies. I am proud to have designed systems for new cancer hospitals and beyond that deliver seamless end-to-end patient and staff experiences across the continuum of care. I am always looking to connect with professionals who are passionate about transforming the healthcare industry and creating more efficient, compassionate, and patient-centric systems.
Experience
Vice President, Digital Health and Transformation, Strategic Advisory Services, Automation Lead
Mar 2023 — Present · Chicago, IL, US
Leading the firm\'s digital transformation operational advisory practice, driving all facets of healthsystem\'s strategy development and operationalizing important new offerings- Designed value-based care omnichannel initiatives such as care coordination, remotepatient monitoring, Virtual Nursing, tele-consults, improving patient outcomes by ~15%- Pioneered acute care of the future strategies including Virtual Nursing, virtual carecenters, and care transitions and coordination efforts, increasing patient safety by 20%- Led firm\'s Experience Design offering, enhancing digital patient experience andprocess optimization to drive increased satisfaction and safety across the continuum- Educated health systems on trends, leading to up to 30% adoption and scale of cutting-edge digital technologies and complex system transformation initiatives- Co-led Generative AI Collaborative including 30+ health systems to build thecompetency within organizations and share best practices- Raised operational performance by building scalable automation centers of excellenceand address staffing and burnout challenges, resulting in a minimum of $40M in results
Education
Stanford University
Master of Science - MS Certificate, Introduction to Product Management
2020 — 2020
Johnson & Wales University
Associate of Science (A.S.), Tourism and Travel Services Management
1990 — 1992
Villanova University
LEAN Sensei, LEAN
2012 — 2012
Johnson & Wales University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
1992 — 1997
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