Sherry R.
Product Management & Operations Director | Key Accounts Management | Business Growth & Development | Partnership Development & Management
- Role
- Payment Solutions Architect at Getchoice
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Sherry R.
I\'m a visionary and growth-focused business leader with 20+ years of experience driving…
Experience
Payment Solutions Architect
Jan 2019 — Present · Louisville, KY, US
To lead overall operations related to bill receipt, reviews, resolutions, payments, and ongoing management. I strategically plan and organize internal utility bill payment programs from the ground up for clients.With an aim of meeting and surpassing major requirements through proper staff leadership, I develop and strengthen robust partnerships and KPIs as per requirements.I also direct overall activities involved in the certification in terms of SOC 1 Type 2 compliance. Attaining certification by interacting with auditors. I prepare required documentation, new business rules, and processes while coordinating with internal departments to obtain required detail to establish and maintain certification. Through close collaboration with technology teams, I steer operations related to technical sales for a payment program.Some of my selected contributions are the following:• Minimized implementation time to 45-60 days for client production, resulting in generating more revenue for company.• Deployed a new client-facing reporting platform in collaboration with technology team for bill payment reporting.• Co-created marketing material with the Marketing Director for essential bill payment services, established contracts for bill payment.• Designed KPI internally and for clients.• Honored with Employee of the Month
Education
University of Louisville
80 Hours
Skills
- Purchasing
- Management
- Invoice Processing
- Business Development
- Direct Sales
- Energy Audits
- Energy Management
- Training & Development
- Volunteer Organization
- Process Management
- Solution Selling
- Account Management
- Utility Bill Management
- International Business
- Sales Process
- Process Development
- Energy
- Team Leadership
- Salesforce.com
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