Sherry Ferguson
SVP, Process Design Consultant - Financial Center Design & Innovation @Bank of America
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WORK HISTORY
SVP, Process Design Consultant - Financial Center Design & Innovation @Bank of America
Lead the design and implementation of pilots and full deployments for strategic financial centers initiatives. Key projects include new types of centers (e.g, Investing & Retirement Centers, Express Financial Centers, Virtual Financial Centers), innovative new technologies (e.g, Local Transaction Assist, Demonstration Table) and solutions to operational challenges.
EDUCATION
Wake Forest University
Essentials of Business for Non-Profit Organizations
Furman University
BA, Business Administration
Queens University of Charlotte
Master of Business Administration (MBA)
SKILLS
ABOUT SHERRY FERGUSON
A proven leader who builds effective partnerships, influences change and manages complex, cross-functional programs. Demonstrated leadership and expertise in project management, risk evaluation and management, process design and process improvement, associate readiness / training, customer experience, communication and international business integration.
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