Sherry Beck
Operation Support Lead/Humanitarian Advovate
- Role
- Senior Technical Support Help Desk 5 at Comcast
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Sherry Beck
Results-Driven Professional; committed to organizational success and creating a positive…
Experience
Senior Technical Support Help Desk 5
Dec 2012 — Present · Houston, TX, US
Education
University of Phoenix
Bachelor of Science in Correctional Program Support Services, Psychology
2016
Stratford Career Institute
Certificate Course, Creative Writing
2016 — 2017
A.F.O.C Los Angles, CA
Cerificate, Principals of Business Administration Dynamics; Office and Basic Computer Applications
Laney College
Business/Office Automation/Technology/Data Entry
Skills
- Customer Experience
- Broadband
- Account Management
- Troubleshooting
- Microsoft Office
- Sales
- Problem Solving
- Call Centers
- Strategy
- Networking
- Project Management
- Process Improvement
- Marketing
- Team Building
- Management
- Customer Retention
- Customer Service
- Sales Management
- Wireless
- Powerpoint
- Microsoft Word
- Team Leadership
- Voip
- Telephony
- Technical Support
- Customer Satisfaction
- Training
- Telecommunications
- Analysis
- Leadership
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