Sherri Jones
Senior Practice Manager @Upmc Presbyterian
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WORK HISTORY
Senior Practice Manager @Upmc Presbyterian
Pittsburgh, PA, US
Oversee a team of 24 clinical and nonclinical clinic staff members, focusing on maintaining a patient-centric culture to provide high quality patient care and services. Promote and maintain effective Provider relations and implement employee engagement strategies. Maintain constant regulatory readiness and adherence to policies. Monitor patient billing practices and oversee fiscal responsibilities.
EDUCATION
Carlow University
MBA, Business Administration
Carlow University
MS, Professional Leadership
Maryland State Department of Health and Mental Hygiene
Registry Eligible, Dietetic Internship
Indiana University of Pennsylvania
BS, Dietetics
SKILLS
ABOUT SHERRI JONES
A fiercely dedicated and experienced healthcare professional with a dynamic skillset and passion for continuous quality improvement. Successful in various hospital settings and positions ranging from management, quality improvement, clinical nutrition and food service. Values \"life long learning\" as evidenced by my pursuit of 2 post graduate degrees (MS in Leadership and MBA). Also achieved my Certified Professional in Healthcare Quality (CPHQ) specialty certification in 2020. I enjoy sharing my knowledge/skills through speaking at various seminars, workshops, and teleconferences. Refer to my areas of expertise for a sample of topics I have presented to various audiences. Current/Past Volunteer Professional Committee Positions:Academy of Nutrition and Dietetics Board of Directors Academy\'s Committee for Lifelong LearningPennsylvania Academy of Nutrition and Dietetics - Delegate to the HOD, Nominating Committee and Chair Program Planning for AMEPittsburgh Academy of Nutrition and Dietetics - Council on Practice ChairAcademy Quality Management Committee + Quality Leader AllianceAcademy Nutrition Care Process Committee + Academy Informatics Task Force Work Group Academy Malnutrition Work Group Clinical Nutrition Manager Dietetic Practice Group - Nominating Committee (20••••08); Chair-Elect (20••••11); Chair (20••••12), Past Chair (20••••13); Chair Quality and Process Improvement Sub-Unit (20••••16)Specialties: PDSA, Six Sigma, and TCAB process improvement methodologiesPatient Experience and Press Ganey/CAHPS satisfaction surveysCapacity Management strategies and thruputStaff Vitality and EngagementNutrition Care Process - Standardized LanguageInformatics - Cerner Electronic Health RecordPatient Controlled Liberalized Diet Program
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