Sherri Essmann
Enterprise Success Manager at DocuSign
- Role
- Enterprise Customer Success Manager at Docusign
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Sherri Essmann
As an accomplished, progressive Customer Success leader, my career has been shaped by a passion for mastering deep understanding and management of cross-channel marketing strategies. For 25 years I have enjoyed a stellar track record for spearheading large cross-functional initiatives and implementing scalable marketing solutions to support responsible organizational growth objectives. By utilizing consultative methodologies and leveraging expert ability to implement scalable marketing strategies, I have consistently earned the respect of executive leadership (internal and customer), generating increased requests for products and services to keep stride with the demands of growing enterprises. My thorough understanding of SaaS platform capabilities enables me to offer creative digital solutions and penetrate complex business environments including media/publishing, retail, health, financial services and travel/entertainment.MY VALUE PROPOSITION: Relationship and Contract Management: A seasoned negotiator, I am routinely recognized for winning new business, expanding scope of services for contract renewals and ensuring client objectives are met. By overseeing the development and execution of comprehensive marketing plans, I am able to identify opportunities to enrich product offerings, refine strategies and consistently garner exceptional net promoter scores. Strategic Leadership: By judicious financial analysis and accurate interpretation of performance metrics, I provide senior leadership with the tools and guidance to expertly assess risk, optimize pipeline management and bolster profitability opportunities. Business Acumen: The key to my success in driving client engagement and building a culture of continuous improvement is my knowledge of and passion for modern, multi-channel digital solutions including e-mail, CRM, direct mail, and digital services. By challenging customer status quo, I frequently uncover new ways to enrich product offerings and ensure customer value realization.For professional networking or to discuss future opportunities, I can be reached at s••••••••@gmail.com.
Experience
Enterprise Customer Success Manager
Feb 2025 — Present · Chicago, IL, US
Education
University of Wisconsin-Eau Claire
Bachelor of Science, Double Major: Psychology, Business Administration
1988 — 1993
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