Shermika Powell
Principal Project Manager, Associate Experience Team @Capital One
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WORK HISTORY
Principal Project Manager, Associate Experience Team @Capital One
SKILLS
ABOUT SHERMIKA POWELL
More than 15 years’ successful experience in operations management and support, with recognized strengths in training, instructional design, troubleshooting, project management, consultative selling, coaching, associate development and quality monitoring. A self-motivated conscientious individual with strong organizational, problem-solving and decision-making skills. Proven leadership skills, ability to inspire, empower and include associates to achieve corporate objectives. Demonstrates effective results in:• Customer Relations • Training Development & Evaluation• Improving Quality & Productivity • Teambuilding & Coaching Associates• Communication & Interpersonal Skills• Associate Development • Project Management & Planning • Diversity, Inclusion & Belonging
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