Sherman Pierce
Sr. Process Automation Developer at Banner Bank
- Role
- AVP, Sr Process Automation Developer at Banner Bank
- Location
- Kennewick, WA, US
- LinkedIn followers
- 500 followers
About Sherman Pierce
Program Management and Information Technology Infrastructure Library (ITIL) Professional…
Experience
AVP, Sr Process Automation Developer
May 2020 — Present
Initiate and lead collaborative discussions around business requirements for process improvement and automation of bank processesInvestigate the business systems (Field names, libraries, and other mapping required for automation)Write basic code for workflow functions using banking system, JHA Enterprise Workflow allowing systematic decision making and maintenanceApply quality assurance standards for testing and acceptance of workflow designsDocumentation of all workflow coordination efforts from request through deployment to production
Education
Bellevue College
Associates, Arts & Science
1993 — 1998
Skills
- Problem Management
- Leadership
- Customer Service
- Consulting
- Networking
- Business Intelligence
- Release Management
- Sharepoint
- IT Service Management
- Collaborative Problem Solving
- Change Management
- Itil
- Management
- Mentoring
- Team Leadership
- Problem Solving
- Itil V3 Foundations Certified
- Vendor Management
- Operations Management
- Six Sigma - Green Belt Training
- Incident Management
- Resource Management
- Process Improvement
- Six Sigma
- Driving Results
- Business Process Improvement
- Service Management
- Program Management
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