Sherline Joy
Learning & Performance Coordinator @Ensemble
Signup · Get unlimited contacts
WORK HISTORY
Learning & Performance Coordinator @Ensemble
ON, CA
Training Support & Solutions: Managed the Training inbox, resolving certification approvals, login/access issues, reporting requests, and LMS-related inquiries efficiently.• Docebo Administration: Maintained user data for users, handling additions, deletions, updates, and data mapping from the member portal and HubSpot to ensure.• LMS Rebranding & UI/UX Enhancement: Played a key role in transitioning the LMS from an old interface to a new, user-friendly design by refining layout, functionality, and content framework.• Process Automation: Developed automated workflows to streamline tasks across multiple teams, improving efficiency and reducing manual workload.• Course Creation & Management: Created and updated courses on Docebo using Rise, Storyline 360 and Scribe and linking them with GoTo, Zoom, and the member portal to enhance accessibility and engagement.• Reporting & Data Analysis: Generated in-depth reports on user engagement, course completions, learning trends for data-driven forecasting.• Professional Development Program Implementation: Assisted in launching internal professional development initiatives, collaborating with SMEs, setting up course structures, and ensuring a smooth rollout.
EDUCATION
Sheridan College and ACCES Employment
HR Connections Bridging Program with ACCES Employment
Karunya University
B.Tech
Community Institute Of Management Studies
Master of Business Administration - MBA
ABOUT SHERLINE JOY
Versatile and results-driven Learning Management System (LMS) Specialist with a strong track record in managing training platforms, optimizing LMS functionality, providing user support, and developing engaging learning experiences. Adept at automating workflows, streamlining processes, and enhancing user engagement through intuitive design and efficient system management. Experienced in collaborating with market leads for training needs analysis, creating technical documentation and content, and managing extensive user data across LMS, HRIS, and Excel. Passionate about continuous learning, emerging technologies, and driving professional development initiatives that empower employees and partner organizations.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.