Kolankad
Business Leader | Global Operations & Service Delivery | Client Servicing | Customer Experience | Outsourcing / Offshoring | P&L Mgmt | Strategic Planning | People Mgmt | Business Transformation | Growth Strategy |
- Role
- Corporate Vice President - Operations (Hitech & Professional Services) at WNS
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Kolankad
Passionate, Dynamic and result oriented globalbusiness leader with logical, incisive and critical problem-solving capabilities; improvises effective solutions to problems with a hands on approach in Operations and service delivery function.Skills & Expertise :Strategic Planning | Service Delivery| Global Production delivery | Process Migration | Risk and Compliance Management | Voice and Non-Voice Operations | Customer Service | Commercial & Financial Management| Continuous Improvement | People Management | Team Building | Client’s Requirements | Plan & Procedures| KPIs Management| Leadership Management| CTQ Delivery | Relationship Management| Operational Management| Transformation and continuous improvement| Pre-sale| Business farming - Organic / Inorganic|
Experience
Corporate Vice President - Operations (Hitech & Professional Services)
Jan 2025 — Present · Pune, IN
Education
DG Ruparel College of Arts, Science and Commerce
HSC science
University of Mumbai
Bachelor of Engineering (B.E.)
Victoria High School, Mumbai
SSC
MH Saboo Siddik COE, University of Mumbai.
Bachelor of Engineering (BEng)
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