Sheri Daye

Services Practice Manager -- Ibm Software Group @IBM

Boca Raton, FL, US
EMAILS
s••••@us.ibm.com
MOBILE NUMBERS
+15•••••••47

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WORK HISTORY

Jan 2004 — Present

Services Practice Manager -- Ibm Software Group @IBM

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Boca Raton, FL, US

Manage IBM professionals responsible for delivery of IBM Services. Work with wide variety of clients implementing Speech Recognition, Contact Center, Connected Car, and IBM Middleware solutions. Responsible for qualifying clients, negotiating multi-million dollar proposals, staffing engagements, developing and delivering solutions, and managing customer relationships. Sold and delivered over $80M worth of IBM Products and Services.

EDUCATION

1990 — 1992

University of Miami Herbert Business School

MBA, International Business and Marketing

1975 — 1981

University of Florida

BSME, Mechanical Engineering

SKILLS

PmpLeadershipSoftware Project ManagementCrmItilPre-SalesIT StrategyIT Service ManagementChange ManagementBusiness DevelopmentSolution ArchitectureDisaster RecoveryProgram ManagementTime ManagementRequirements AnalysisCloud ComputingBusiness ProcessOutsourcingSecurityEnterprise SoftwareEnterprise ArchitectureBusiness StrategyProject ManagementTechnical LeadershipVirtualizationAgile MethodologiesManagementTeam BuildingStrategic PlanningBusiness IntelligenceCross-Functional Team LeadershipSoftware DevelopmentVendor ManagementService DeliveryWindowsBusiness AnalysisTeam LeadershipProduct ManagementSolution SellingProcess Improvement

ABOUT SHERI DAYE

Experienced Service Manager with a demonstrated history of working in the information technology and services industry. Strong engineering professional skilled in IT Strategy, Professional Services, Data Center, Management, and Pre-sales.

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