Shereen Ross
Senior Recruiter @City of Colorado Springs
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WORK HISTORY
Senior Recruiter @City of Colorado Springs
Colorado Springs, CO, US
Serve as a Team Lead:Provide mentorship, coaching, guidance, and quality oversight for recruiting team members.Help establish and maintain team standards, ensure compliance, and support process escalations.Support recruiting workflow, review offer letters, ensure data integrity, and oversee onboarding approvals. Advance Recruiting Strategy & Process Improvement:Recommend, develop, and implement process improvements that enhance the full-cycle recruitment function, including advancing our recruitment model.Write and maintain professional job announcements, desk manuals, and Standard Operating Procedures (SOP). Serve as project manager for recruitment initiatives, process improvements, and training efforts. Lead High-Level Recruiting & Staffing Support:Partner with hiring managers to support staffing needs across all employment types, including regular, seasonal, hourly, special, intern, volunteer, elected officials, and temporary staffing agency roles.Lead managers through the full hiring process and collaborate with subject-matter experts to meet departmental workforce needs. Execute full-lifecycle recruiting: sourcing, screening, interviewing, offer development, and pre-employment completion.Take the lead on complex, sensitive, and high-impact recruitments, including assisting with executive-level recruitments.🤝 Drive Programs & Partnerships:Manage or support major workforce programs including temporary staffing contracts, internship programs, seasonal hiring, WorkCOS, volunteer programs, and community partnerships. Oversee and coordinate the City\'s representation at job fairs, and community events. Systems & Data Management:Develop, analyze, and report HR metrics using PeopleSoft and NeoGov to monitor recruiting performance.Provide system oversight, troubleshooting, and enhancement recommendations for NeoGov Insight and Hiring Center (OHC).
EDUCATION
University of Oregon
B.A
University of Oregon
M.Ed
University of Portland
MBA
ABOUT SHEREEN ROSS
I’m an HR and Talent Acquisition leader with 15+ years of experience across healthcare, government, advertising/marketing, and AEC. I’ve led teams, built programs, and helped organizations attract, develop, and retain top talent that drives long-term success.With an MBA and PHR certification, I bring a balance of strategy and empathy to my work, aligning people initiatives with business goals while keeping the human element at the center. I’m passionate about improving processes, elevating the employee experience, and creating workplaces where people thrive.Outside of work, you’ll find me exploring new countries, hunting for unique food & drink spots, or curled up with a good book and a strong cup of coffee.If you want HR that’s smart, real, and occasionally funny, we’ll get along just fine!
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