Shereen K.

Quality Assurance Analyst Ii @Intact

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2022 — Present

Quality Assurance Analyst Ii @Intact

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EDUCATION

2012 — 2017

Ryerson University

Bachelor’s Degree, Business Technology Management

2010 — 2012

Greenwood International School

High School

SKILLS

FlexibleMicrosoft ExcelAttention to DetailEmotional IntelligenceMotivatedTeamworkCommunication SkillsLeadershipProblem Solving SkillsCustomer ServiceFast LearnerMicrosoft OfficeSalesTime ManagementReliability

ABOUT SHEREEN K.

Some Study Projects:(ITM410) Custom Molds Inc. Case 2014Goal is to perform a preliminary analysis of process strategy • Took leadership of the group • Lead the discussion and splitting parts • Description of customer involvement and description of resource flexibility • Scored over 70%(ITM500) SQL database, queries, and ERwin diagram 2015Goal is to develop database, make queries, and make Erwin diagram • Took leadership of the group • Prepared most of the queries • Scored over 80%(ITM305) Reliable Law Firm Client Feedback System (RLFCFS) 2015Goal is to perform case analysis • Contributed in making use case and class diagrams • Made use case description, activity, system sequence, detailed system sequence, andcollaboration diagrams • Scored 90%(ITM350) Website & Research Project 2015Goals are to analysis two e-commerce businesses and find areas of improvement • Identified two retailers’ plans/strategies to advertise their eCommerce websites • Provided recommendations to encourage customer attraction and re-visitation • Scored 80%

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Shereen K. — Quality Assurance Analyst Ii at Intact in Mississauga, ON, CA | Unifers