Sheralyn Waithe-Henry

About Sheralyn Waithe-Henry

A highly motivated professional leader with 20+ years of solid experience in account and people management with a focus on delivering premier customer service. Proven track record of exceeding expectations, maximizing individual and team performance and surpassing financial targets. Skilled in Leadership, Sales, Customer Relationship Management (CRM), and Software as a Service (SaaS); looking to create wildly successful customers, by helping them maximize the benefits of what they already have. Natural communicator with superior interpersonal skills to foster client relationships and productive negotiations. Effective planner who identifies company objectives and delivers on-target solutions producing high customer satisfaction and loyalty. I am a goal oriented individual focused on results while positioning the organization for teamwork, continual growth and success. My aim is to earn business by providing a strong level of trust, integrity and commitment. I am a fitness enthusiast, event speaker and enjoy being actively involved in my community.

Experience

1. Client Success Key Account Manager

   Acclinate

   Oct 2023 — Present · Birmingham, AL, US

   Acclinate is a digital health company improving health equity through inclusive research. We help pharmaceutical companies and healthcare organizations access and engage communities of color so their research efforts are more inclusive and reflect the populations they serve.

Education

• Hampton University

  Bachelor's degree, Business Administration and Management, General, Completed program with 3.5 GPA, Cum laude

  1995 — 1999