Shephali Singh Kushwah
Client Services | Project Lead | Operations Consulting | Stakeholder Management | Account Management | Client Relationship | Hospitality | Sales & Business Development | Contract & Proposal Management | Events
- Role
- Brand Protection Advisor at Ecolab
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shephali Singh Kushwah
Results driven professional with 9 years of experience in Quality Assurance, Operations, and hospitality. Expertise in brand protection, operational audits, process strategy building, client success, and account management. Skilled in lead conversion, sales development, and client retention. Proficient in customer success, process optimization, market research. Recently acquired a new skill in digital marketing
Experience
Brand Protection Advisor
Jun 2023 — Present · Gurugram, IN
Operational & Experiential Audits for renowned hospitality & QSR brands globally - Team Leadership - Operation QA Process setup and implementation - Improving Client\'s customer experiences & Satisfaction- Data driven strategy building & implementation - Training & Coaching the field representatives
Education
Institute of hotel management and catering technology,Lucknow
B.Sc. In Hospitality And Hotel Administration
2012 — 2015
MICA | The School of Ideas
Certificate
2024 — 2024
Isabella Thoburn College,Lucknow
Intermediate
2010 — 2012
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