Shenaz Kanorwalla

About Shenaz Kanorwalla

Being passionate about Global travel, organizing events and creating a memorable customer experience are my core strengths. A strong leader with hands-on experience on all functions of the travel services having grown through the ranks and ability to build relationships across all levels and navigate organizational structures. Proven track record of delivering high quality customer service, with optimized cost and streamlined processes.A strong negotiator with great networking skills, brought substantial savings through contracts with suppliers of Travel & Related Services.With over 25years of experience in the travel industry. Bachelor of Commerce with distinction and IATA certified.With continuous growth into roles of progressive responsibility, have mastered both roles - Sales and Procurement at Corporate level, thus bringing all round capability within the travel category domain and ability to identify and implement improvements to enhance productivity, engage employees and transform customer experience. Having an analytical approach with strong business acumen and customer centric approach, excellence is now a primary requirement in pursuit of perfection.Aspiring for growth in Corporate - Travel, Events and administration.

Experience

1. Associate Director - Head Business Travel and Events

   Cipla

   Oct 2024 — Present

   Own and be accountable for the entire travel set-up of the company from Procurement to payment and develop Strategy to execute travel program Globally.

Education

• Indian High School , Dubai

  CBSE board certificate

  1983 — 1989

• University of Geneva

  Diploma, Aviation/Airway Management and Operations

• Ness Wadia College, Pune

  Bachelor of Commerce (B.Com.), Marketing and Sales along with Business Entrepreneurship

  1989 — 1994

Skills

• Training
• Management
• Microsoft Office
• Sales
• Customer Service
• Microsoft Word
• Team Leadership
• Research
• Microsoft Excel
• Powerpoint