Shemar Shakespeare
Junior Cybersecurity professional with IT audit and risk experience. Skilled in Python, C++, and frameworks like NIST, ISO 27001, COBIT, and COSO. Seeking InfoSec Analyst or IT Auditor role.
- Role
- IT Lead at Amazon
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Experience
IT Lead
Sep 2025 — Present · Houston, TX, US
Serve as the IT lead overseeing the performance, reliability, and troubleshooting of the GTDR system, ensuring consistent uptime and seamless operations across the facility.Manage system incidents end-to-end — from detection and diagnosis to resolution — coordinating with cross-functional IT and operations teams to implement corrective actions.Oversee the ticketing and escalation process, prioritizing critical issues and ensuring prompt resolution through proper routing and technical support channels.Lead system maintenance and compliance efforts, ensuring all IT operations align with Amazon’s security, quality, and data management standards.Provide technical leadership and guidance to associates, training team members on system usage, troubleshooting procedures, and adherence to standard operating protocols.Collaborate with senior management to improve IT workflows, introduce efficiency measures, and enhance communication between technical teams and operations leadership.Conduct system performance reviews, generate reports for upper management, and recommend process improvements to strengthen infrastructure reliability.
Education
Tusculum University
Computer Science
University of Houston
Bachelor of Technology - BTech, Technology Leadership and Innovation Management, General Business
University of Houston
Master's degree, Cyber security
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.