Shelly White
Execution Manager driving action to achieve strategic goals
- Role
- Project Manager at OneAmerica Financial
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Shelly White
As a business strategy manager, I specialize in turning ideas into impact. It starts and…
Experience
Project Manager
Aug 2021 — Present · Indianapolis, IN, US
Works with the Strategy, Planning and Execution team in a Business Project Management role.Drives execution on projects and initiatives within the service experience program, focusing on resiliency within New Business and Operations. Led system mapping effort to develop leading indicators for outages of critical systems. Desired outcome: reducing the amount of lost productivity. Designed process to submit and log service issues. Process resulted in preventative actions taken on 30% of issues to prevent future issues or service failure escapes. Created tiered service experience for agents that meet top sales criteria. Projects allowed for a scalable white-glove, concierge treatment program.Manages a Distribution Partner Management program that will modernize systems and software for producer management and compensation management to enable sales growth.$300M in growth is anticipated 5-years post-implementation.Built framework and governance structure during planning and mobilization of a successful multi-million dollar, multi-year transformational App to Issue Modernization program. Program resulted in an increase in daily case decisions from 3.7 to 10Achieved One America credentials for:Change Catalyst - Organizational Change Management Yellow Belt 2 - Process Improvement
Skills
- Project Management
- Blogging
- Lead Generation
- Public Speaking
- Social Media
- Community Outreach
- Marketing
- Data Analysis
- Agile Methodologies
- Content Strategy
- Writing
- Leadership
- Digital Marketing
- Public Relations
- Media Relations
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