Shelly Dragovich
General Manager at Staybridge Suites Winter Haven - Auburndale
- Role
- Board Member at Mainstreet Winter Haven Inc
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Shelly Dragovich
15+ years of successfully leading and developing department head managers in two crucial areas of a hotel: Food & Beverage and Rooms. Core Competencies:>streamline guest relations by providing quality based responses to ensure consistency (real - time feedback and post-stay guest comments)>implementation of successful trouble - shooting systems for running an efficient operation >culture of team-building and manager development (one on one\'s, team meetings, hands-on training approach)>create tools (labor, planning, inventory) as a proactive approach to cost control and guest experienceYou may contact me
Experience
Board Member
Oct 2024 — Present
Education
Kutztown University
BS
Skills
- Hospitality Industry
- Customer Service
- Public Speaking
- Event Management
- Budgets
- Front Office
- Hospitality
- Hospitality Management
- Marketing
- Hotels
- Inventory Management
- Hotel Management
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