Shelly Robertson
- Role
- Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Shelly Robertson
I am an experienced senior customer care and client services executive with extensive…
Experience
Present
Education
University of Chicago
Bachelor of Arts (B.A.)
Georgetown University McDonough School of Business
MBA, International Executive MBA Program
Skills
- Executive Management
- Client Development
- Crm
- Call Center
- Client Relationship Building
- Team Leadership
- B2b
- Customer Relations
- Six Sigma
- Acquisition Integration
- Business Strategy
- Client Engagement
- Sales Operations
- Customer Service
- Client Acquisition
- Process Improvement
- Business Development
- Project Implementation
- B2b Services
- Collaboration Tools
- Project Execution
- Client Service
- Process Management
- Client Retention
- Multimedia
- Customer Experience
- Project Planning
- Process Development
- Business Intelligence
- Technical Management
- Customer Satisfaction
- Telecommunications
- P&L Responsibility
- Saas
- Business Process Improvement
- Quality Assurance
- Bpo
- Account Management
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