Shelly Livingston

About Shelly Livingston

I am a versatile sales and client‑service professional with experience across B2B and B2C sales, interior design, inside and outside sales, and both phone‑based and in‑person cold calling. My background spans pipeline growth, account management, marketing, events, client service administration, business development, and lead generation. I’m passionate, self‑motivated, and committed to delivering exceptional customer service in every interaction.I build strong customer relationships by listening with empathy, patience, and compassion—quickly earning trust, uncovering pain points, and guiding clients toward the best solutions. I bring active problem‑solving skills and a collaborative mindset, supporting Account Executives and internal teams through efficient communication, scheduling, and workflow coordination.Tech‑savvy and highly organized, I’m proficient in Salesforce CRM, Outlook, and Excel, with experience in order entry, activity tracking, accuracy verification, and preparing detailed sales reports. I’m comfortable switching between digital tools, managing multiple priorities, and maintaining meticulous attention to detail. My communication skills—both written and verbal—are a core strength, whether assisting customers face‑to‑face, handling inbound and outbound calls, or drafting clear, professional emails that keep clients informed throughout the process.I maintain confidentiality with sensitive information and bring additional experience in social media, marketing, networking events, and trade shows. I thrive in team‑oriented environments and use strong interpersonal skills to support internal partners and contribute to a positive, productive workflow. As a continuous learner, I stay current on procedures, services, and products to ensure customers receive accurate, informed recommendations. I’m actively pursuing opportunities for professional growth and long‑term advancement within an organization where I can make a meaningful impact.

Experience

1. Bulletproof

   Present

Education

• Art Institute of Pittsburgh

  Web Design

  2007 — 2008